Deposits

All offers of accommodation are subject to availability and no booking can be accepted unless accompanied by a deposit. The deposit (non-refundable) comprises 20% of the holiday cost.

Bookings

Bookings made by telephone or by e-mail will be held for a maximum of 7 days. If the required deposit is not received within this time the accommodation may be re-let. Bookings made within 8 weeks of date of arrival must be accompanied by the full payment. Confirmation of booking will be made, in writing or by email, once a deposit has been received.

Payment

The balance, 80% of the holiday cost, must be paid 8 weeks before the date of arrival. In the event of the balance not being paid by the due date we reserve the right to cancel your booking and re-let the cottage. Payment must be made by cheque, payable to Caroline Ruff.

Cancellation

If you have to cancel a booking within 4 weeks of your date of arrival, we regret we cannot make any refund unless we are able to re-let the cottage. It is recommended that visitors take out their own cancellation insurance.

Arrival and Departure

Please note that the cottage is not available until 4 pm on the date of arrival and must be vacated by 10 am on the morning of departure.

Inclusive

Prices include all taxes, fuel, water, gas, power, bed linen (duvets) and towels.

Maximum Numbers in Party

Maximum number of guests allowed is five.

Pets

Sorry no pets

Smoking

We regret smoking is not allowed in the property.

Your Responsibilities

You must look after the property. You must leave the property in the same state of cleanliness and general order in which you found it. The hirer is legally responsible for any damage or breakage which must be notified and paid for.

Cleaning

The accommodation is thoroughly checked between lettings but it is expected that guests clean throughout before leaving. Cleaning equipment and materials are provided.

Liability

Whilst every endeavour is made to ensure the particulars of our website is correct, the proprietor cannot be held liable in respect of changes or alterations made.

You agree that no responsibility is accepted by the Landlords for any accidental mishap to persons or property whilst on the premises, or whilst engaged in any activity therefrom, or for any illness or injury arising from cause whatsoever.

The proprietor reserves the right to decline accommodation and to demand the immediate departure of any persons not complying with these conditions or for any conduct detrimental to the property or the comfort of the neighbours.

Access by the owners may be required on occasions.

Terms &
Conditions
of Booking

If you have any queries regarding these Terms and Conditions do not hesitate to contact us

Please also see our Disclaimer

Ruffs 2014
Disclaimer